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Terms & Conditions

Terms & Conditions

 

  •  Introduction

Welcome to use the website and related services operated by Guangdong RC ERA Technology Co., Ltd. (hereinafter referred to as "RC ERA"). Our company is committed to providing you with high-quality information, practical tools and considerate services. However, all of these are based on your acceptance of these terms and conditions. Whether you are a visitor to our website, a supplier, a customer, a merchant or a content provider, once you access our website or conduct operations related to services such as purchasing goods, it means that you have participated in our "services" and agree to abide by the following terms and conditions (collectively referred to as the "Service Terms"), including the additional terms, conditions and policies mentioned herein and accessible via hyperlinks. Before using the website, please read these Service Terms carefully, because once you start using any part of the website, it means that you have agreed to be bound by them. If you do not agree to all the terms and conditions of this agreement, please do not visit the website or use any services. If these Service Terms are regarded as an offer, your acceptance of the offer is clearly limited to these Service Terms themselves.

In addition, any new functions or tools newly added to the current store also need to comply with the Service Terms. You can view the latest version of the Service Terms on this page at any time. We reserve the right to update, change or replace any part of the Service Terms by publishing updated content and/or change information on the website. Therefore, you are responsible for regularly checking this page in order to stay informed of relevant changes. After we publish any changes to the Service Terms, if you continue to use or visit the website or services, it means that you accept these changes.

 

  • Online Store Terms

When you agree to these Service Terms, you need to declare that you have reached the legal age of adulthood in your state or province, or that you have reached the legal age of adulthood and have agreed to allow your minor dependents to use the website. This is to ensure that you have sufficient civil capacity and a sense of responsibility when using our services.

You must guarantee that you will not use our products for any illegal or unauthorized purposes, and strictly abide by all the laws in your jurisdiction (including but not limited to copyright laws) throughout the process of using the services. We hope that you can use our products and services legally and in compliance with regulations, and jointly maintain a good network environment and market order.

It is strictly prohibited to transmit any worm viruses, computer viruses or any destructive codes. Such behavior may pose a serious threat to our website, other users and the overall network security. If you violate this regulation, we will have to immediately terminate the provision of services to you in order to protect the interests of all parties.

 

  • General Conditions

We reserve the right to refuse to provide services to anyone for any reasonable reasons under specific circumstances. This may be due to various factors, such as maintaining the stability of services, complying with the requirements of laws and regulations, or dealing with unforeseen technical problems. However, we will always exercise this right in accordance with the principles of fairness and justice.

You need to understand that some of your content (excluding credit card information) may be transmitted in an unencrypted form during network transmission, and will involve transmission through various networks and changes made to meet and adapt to the technical requirements of connected networks or devices. However, please rest assured that credit card information is always encrypted during network transmission. We attach great importance to your payment security and have adopted strict encryption measures to protect your credit card information from being leaked.

Before obtaining our written and explicit permission, please do not copy, repeat, duplicate, sell, resell or utilize any part of the services, the usage rights of the services, the access rights of the services or any contact information for providing services on the website. The headings used in this agreement are only for your convenience in reading and understanding, and will not restrict the substantive content of these terms or have an improper impact in other ways. You should focus on the specific content and requirements of the terms.

 

  • Accuracy, Completeness and Timeliness of Information

We have been constantly striving to provide you with accurate, complete and timely website information. However, due to factors such as the diversity of information sources and the complexity of data updates, the information provided on the website may be inaccurate, incomplete or not up-to-date. Hereby, we would like to inform you in advance that we will not be liable for such situations. The materials on this website are only provided as general information for your reference. Before you refer to more important, accurate, complete or timely information sources, it is not recommended that you rely too much on these materials or use them as the sole basis for making decisions. Any reliance on the materials on this website is at your own risk. We suggest that you refer to other reliable information sources when making important decisions. This website may contain certain historical information, which is necessarily not the latest and is only provided for your reference and review to help you understand the relevant background or development process. We reserve the right to modify the content of the website at any time. However, due to limited resources and energy, we may not be able to update all the information on the website in a timely manner. Therefore, please agree to pay attention to the changes on our website on your own so that you can be informed of important information changes in a timely manner.

 

  • Changes in Services and Prices

The prices of our products may change due to various factors such as market fluctuations, cost changes and product adjustments. If there are changes, we may not be able to notify you one by one. We apologize for this in advance. We also reserve the right to modify or discontinue services (or any part or content of the services) at any time, and in such cases, we may not be able to notify you in advance. For any modifications, price changes, suspensions or discontinuations of services, we will try our best to minimize the inconvenience caused to you, but we may not be able to assume corresponding responsibilities to you or any third parties. We hope that you can understand that this is a situation that may be faced in the process of business operations, and we will try our best to balance the interests of all parties within a reasonable range.

 

  • Products or Services (if applicable)

Certain products or services may be provided only online through this website. The quantity of these products or services may be limited and can only be returned or exchanged in accordance with our return policy. We have made every effort to display the colors and pictures of the products in the store as accurately as possible. However, due to differences in the display effects of different computer monitors, we cannot guarantee that any colors displayed on your computer monitor are completely accurate, which may cause certain difficulties for you when choosing products. We deeply regret this. We reserve the right (but not the obligation) to restrict the sale of our products or services to anyone, any geographical region or jurisdiction according to the actual situation, and may limit the quantity of any products or services provided. All product descriptions or product pricing can be changed at any time on our own, and if there are changes, we may not be able to notify you in a timely manner. We also reserve the right to stop the sales of any products at any time. In certain prohibited situations, any offers for products or services provided on this website will automatically become invalid. We will strive to improve the quality of products and services, but we cannot guarantee that the quality of any products, services, information or other materials you purchase or obtain will fully meet your expectations, nor can we guarantee that any errors that occur in the services will be corrected in a timely manner. We will continue to work hard to improve, but may not be able to achieve perfection. Your understanding and tolerance are highly appreciated.

 

  • Accuracy of Billing and Account Information

We may reserve the right to reject any orders placed by you under certain special circumstances, such as abnormal order information, risk warnings, etc. We can decide on our own to limit or cancel the purchase quantity per person, per household or per order. These limitations may include orders placed from the same customer account, the same credit card, and/or orders with the same billing and/or shipping addresses. If we need to change or cancel an order, we will try to contact you as soon as possible through the email and/or billing address/telephone number you provided when placing the order to explain the relevant situation to you so that you can be informed of the change in the order status in a timely manner. We also reserve the right to restrict or prohibit orders that, in our unilateral judgment, seem to be placed by dealers, resellers or distributors. This is to maintain the normal order of the market and a fair competitive environment. To ensure the smooth progress of transactions, you agree to provide current, complete and accurate purchase and account information for all purchases in our store, and agree to update your account and other information in a timely manner, including your email address, credit card number and expiration date, so that we can better complete transactions and contact you when necessary. For more details, please refer to our return policy. If you have any questions or need assistance, please feel free to contact us at any time.

 

  • Optional Tools

We may provide you with access to third-party tools. Due to our limited capabilities and authorities, we neither monitor nor can control or exert excessive influence on these tools. You need to acknowledge and agree that we can only provide you with access to these tools on an "as is" and "as available" basis, and cannot provide any form of guarantees, declarations or conditions, nor can we endorse them. We are unable to assume any responsibilities for any liabilities arising from your use of optional third-party tools. Your use of any optional tools provided on this website is entirely at your own risk and requires your own careful decision. Before using them, it is recommended that you make sure that you are familiar with and 认可 the terms on which the relevant third-party providers provide the tools to avoid unnecessary losses or disputes. We may also launch new services and/or functions (including releasing new tools and resources) through the website in the future. Such new functions and/or services also need to comply with these Service Terms. We hope that you can understand and cooperate with our work to jointly create a good service environment.

 

  • Third-Party Links

Some content, products and services provided through our services may contain materials from third parties. Third-party links on this website may lead you to visit third-party websites that are not affiliated with us. Since we cannot fully control all third-party information, we are not responsible for reviewing or evaluating its content or accuracy. We cannot provide guarantees or assume any responsibilities for any third-party materials or websites, or any other materials, products or services of third parties. If you encounter any damages or losses during the process of purchasing or using goods, services, resources, content or any other transactions on third-party websites, we deeply sympathize with you, but we are really unable to assume relevant responsibilities. Before you conduct any transactions, please make sure to carefully check the policies and practices of third parties and ensure that you fully understand these contents to protect your own rights and interests. If you have any complaints, claims, questions or problems regarding third-party products, please directly reflect them to the third parties, as they will be more capable of solving relevant problems for you.

 

  • User Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions (such as entries for competitions), or if you voluntarily send creative ideas, suggestions, proposals, plans or other materials (collectively referred to as "comments") without receiving our request, you agree that we may, while respecting you, edit, copy, publish, distribute, translate and use your comments in any other way through any medium at any time. We are not obligated to (1) keep any comments confidential; (2) pay remuneration for any comments; or (3) respond to any comments. However, we will handle your comments in accordance with the principles of respect and legality. We may (but are not obligated to) monitor, edit or delete content that we independently determine to be illegal, offensive, threatening, defamatory, slanderous, pornographic, obscene or otherwise objectionable, or that violates the intellectual property rights of any party or these Service Terms. You agree that your comments will not infringe the rights of any third parties, including copyrights, trademarks, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain defamatory or other illegal, abusive or obscene materials, nor will they contain any computer viruses or other malicious software that may affect the operation of the services or any related websites. You shall not use false email addresses, impersonate others or mislead us or third parties in other ways regarding the source of comments. You are fully responsible for any comments you post and their accuracy. We will not assume any responsibilities for the comments posted by you or any third parties. We hope that you can understand and comply with these regulations to jointly maintain a good communication environment.

 

  • Personal Information

Your submission of personal information through our store is subject to our privacy policy. To view our privacy policy, please click [here] (the original text should have a corresponding link to view the privacy policy here, and the format is retained in the translation for indication). We attach great importance to the protection of your personal information and will process and protect your personal information in accordance with the provisions of the privacy policy. You can safely submit necessary personal information so that we can provide you with better services.

 

  • Errors, Inaccuracies and Omissions of Information

Occasionally, there may be some typesetting errors, inaccurate information or omissions related to product descriptions, pricing, promotions, offers, product shipping fees, shipping times and product availability in our website or services. We reserve the right to correct any errors, inaccurate information or omissions, and have the right to change or update information or cancel orders at any time when any information on the services or any related websites is inaccurate, without prior notice (including after you have submitted an order). Except as required by law, we are not obligated to update, correct or clarify the information on the services or any related websites, including but not limited to pricing information. Any specific update or refresh date marked on the services or any related websites should not be regarded as meaning that all the information on the services or related websites has been modified or updated. We will strive to reduce the occurrence of such errors, but it may be difficult to completely avoid them in the complex operation process. We hope that you can understand and communicate with us in a timely manner when you find problems.

 

  • Prohibited Uses

In addition to other prohibited matters stipulated in the Service Terms, you are prohibited from using this website or its content in the following ways:
(1) For any illegal purposes, such as engaging in illegal and criminal activities;
(2) Soliciting others to implement or participate in any illegal acts and jointly violating laws and regulations;
(3) Violating any international, federal, provincial or state regulations, rules, laws or local regulations, whether known or known legal provisions;
(4) Infringing or violating the intellectual property rights of us or others, and respecting the intellectual achievements of others;
(5) Harassing, abusing, insulting, harming, defaming, slandering, demeaning, intimidating or discriminating against others based on gender, sexual orientation, religion, race, ethnicity, age, nationality or disability, and creating a fair and harmonious network environment;
(6) Submitting false or misleading information and ensuring the authenticity and reliability of information;
(7) Uploading or transmitting viruses or any other types of malicious codes that will or may affect the function or operation of the services or any related websites, other websites or the Internet in any way, and maintaining network security;
(8) Collecting or tracking the personal information of others and respecting the privacy of others;
(9) Sending spam, phishing, medical fraud, fraud pretexts, web crawlers, web scraping and other bad information or behaviors, and complying with network ethics;
(10) For any obscene or immoral purposes, and maintaining the healthy image of the website;
(11) Interfering with or circumventing the security functions of the services or any related websites, other websites or the Internet, and ensuring the normal operation of the network system. If you violate any of the prohibited use regulations, we reserve the right to terminate your use of the services or any related websites to protect the legitimate rights and interests of other users and ourselves.

 

  • Disclaimer; Limitation of Liability

We do not guarantee, declare or promise that your use of our services will be uninterrupted, timely, secure or error-free. During the use of services, interruptions, delays, security vulnerabilities or errors may occur due to various unforeseen factors such as technical failures, network problems and third-party interference. We do not guarantee that the results obtained from using the services will be accurate or reliable, because the results of the services may be affected by multiple factors, such as the accuracy of data sources and the limitations of algorithms. You agree that we may suspend the services for long periods from time to time or cancel the services at any time without notifying you. This may be due to technical upgrades, business adjustments or other reasonable reasons. You explicitly agree that the risks of using or being unable to use the services are entirely borne by you. The services and all products and services provided to you through the services (except in cases where we have clearly stated otherwise) are provided to you for use on an "as is" and "as available" basis, without any express or implied representations, guarantees or conditions, including but not limited to the implied warranties or conditions of merchantability, quality of goods, fitness for a particular purpose, durability, ownership and non-infringement. We will strive to provide high-quality services, but for some situations beyond our control, we hope that you can understand and bear the corresponding risks on your own.

 

  •  Separability

If any provision of these Service Terms is determined to be illegal, invalid or unenforceable, that provision shall still be enforceable to the maximum extent permitted by applicable law, and the unenforceable part shall be deemed to be severed from these Service Terms. Such a determination shall not affect the validity and enforceability of any other provisions. We hope that the overall validity and stability of the Service Terms can be guaranteed. Even if some provisions have problems, it will not affect the regulation and binding of other provisions on our relationship.

 

  • Termination

The obligations and liabilities of both parties arising before the termination date shall remain in effect after the termination of this agreement and shall not be affected by the termination. For example, before the termination, you may have outstanding payments or unfulfilled service commitments, which need to be processed in accordance with the agreement. These Service Terms shall remain in effect until terminated by you or us. You can terminate these Service Terms at any time by notifying us that you no longer wish to use our services or by stopping using our website. If we unilaterally determine that you have failed to comply with, or we suspect that you have failed to comply with any of the terms or provisions of these Service Terms, we may also terminate this agreement at any time without prior notice, and you shall still be responsible for all amounts payable as of the termination date (including that date); and/or correspondingly, we may refuse you access to our services (or any part of the services). We hope that both parties can abide by the Service Terms to avoid unnecessary termination situations, but when necessary, we will take decisive measures to safeguard our own rights and interests and the normal order of the services.

 

  • Entire Agreement

Our failure to exercise or enforce any right or provision of the Service Terms does not constitute a waiver of that right or provision. These Service Terms as well as any policies or operating rules we issue on this website or for the services constitute the entire agreement and consensus between you and us, regulating your use of the services and superseding any previous or contemporaneous agreements, communications and proposals between you and us, whether in oral or written form (including but not limited to any previous versions of the Service Terms). In case of any ambiguity in the interpretation of these Service Terms, it shall not be interpreted unfavorably to the drafter (i.e., Guangdong RC ERA Technology Co., Ltd.). We hope to ensure that the rights and obligations of both parties in the process of using the services are clear and definite through clear agreement contents and interpretation rules, so as to avoid unnecessary disputes and misunderstandings.

 

  • Changes to the Service Terms

You can view the latest version of the Service Terms on this page at any time. We reserve the right to update, change or replace any part of the Service Terms at our own discretion by publishing updated content and change information on the website. You are responsible for regularly checking our website to stay informed of the changes. After we publish any changes to the Service Terms, your continued use or access to our website or services indicates that you accept these changes. We recommend that you regularly pay attention to the changes in the Service Terms so that you can be promptly informed of the adjustments to your rights and obligations in the process of using the services.

 

  • Contact Information

For questions regarding the Service Terms, please feel free to send an email to rc-era@outlook.com, thank you.